#Led panel lights 4ft how to
If you are unsure if you are in 2.4ghz or how to switch to 2.4ghz, contact your internet service provider.If your router switches between 2.4ghz and 5.0ghz and you are unable to connect, reach out to your ISP to ensure you've switched to 2.4ghz.You may need to temporarily disable the 5.0ghz or create another network that only runs 2.4ghz.Make sure your phone or tablet is on the 2.4ghz network you are using to connect.The fixture needs to be rapidly flashing while in pairing mode in order to connect and you must be on the same Wi-Fi network you are trying to connect to.You can also try restarting/resetting your modem or router. You have to pair the fixture to the Good Earth Lighting app first, then you can link to Alexa.Īre you in 2.4ghz or 5.0ghz? Internet must be in 2.4ghz to connect to the Good Earth app.
#Led panel lights 4ft Offline
While its offline when the switch turns off, sometimes it takes a few minutes for the app to find it again once the switch is turned back on. Let us know if it flashes after this step.If the fixture goes into pairing mode when you turn it on, turn it back off for 6 seconds and turn it back on and it should be fine. If you do not turn on and off the light within 5 seconds of each on/off then the light will not go into pairing mode.If you turn the light on and it starts flashing, wait 10 seconds, turn it off and back on again. We have tested this on our side and the light always reconnects to the app even if it went into pairing mode by itself.3. So you should never have to repair the device to the App. If the above action is shorter than 5 seconds, the device could start to flash, but it still can automatically reconnect to the app after 3 mins. Turning the light on via the wall switch:1) The interval time of the following actions should be longer than 5 seconds:a) When the light is on, turn the light off - on - off - on via switchb) When the light is off, turn the light on - off - on - off - on via switch2. You can also go to our Good Earth Lighting YouTube channel for tutorial videos on installation, how to connect, and how to check and perform the firmware update. Let us know if it flashes after this step. If you turn the light on and it starts flashing, wait 10 seconds, turn it off and back on again. If you do not turn on and off the light within 5 seconds of each on/off then the light will not go into pairing mode. We have tested this on our side and the light always reconnects to the app even if it went into pairing mode by itself. So you should never have to repair the device to the app. When the light is off, turn the light on - off - on - off - on via switch. When the light is on, turn the light off - on - off - on via switch.
The interval time of the following actions should be longer than 5 seconds: Turning the light on via the wall switch: If it can be controlled, reenable pairing mode without removing the light from the ceiling and see if it can pair to the app again. Put the light back on the mounting bracket and see if it can still be controlled. Take the light off the mounting bracket to get it connected. The light has an external antenna included with it and if there is any type of iron near this or right on top of this device it could cause a drop in signal. When the light is installed the signal strength could be lower due to the place where it is installed.
#Led panel lights 4ft install
It could be caused by the fact that the install environment lowers the signal strength. If this is tape light, try connecting with the strip unrolled and elevated for first pairing. Wait 10 seconds then enter pairing mode, then try and pair to the app again.
If this is a flat panel, try turning the fixture off for two minutes then back on. You can also use the auto scan feature to see if the fixture pops up and pair that way. You can also try restarting/resetting your modem or router and uninstalling and reinstalling the app. The fixture needs to be rapidly flashing while in pairing mode in order to connect and you must be on the same Wi-Fi network you are trying to connect to. If your router switches between 2.4ghz and 5.0ghz and you are unable to connect, reach out to your ISP to ensure you've switched to 2.4ghz. If you are unsure if you are in 2.4ghz or how to switch to 2.4ghz, contact your internet service provider.
Are you in 2.4ghz or 5.0ghz? Internet must be in 2.4ghz to connect to the Good Earth app.
0 kommentar(er)
